Account Manager
Giza,
Egypt
Giza,
Egypt
Position: Account Manager
Reporting to: Accounts Director
Department: Accounts Management
Job Summary
Managing and growing a portfolio of client accounts with full ownership of revenue generation, profitability margins, opportunity conversion, project performance, and billing realization. The role serves as the commercial lead on assigned accounts, ensuring achievement of Annual Gross Income (AGI) targets, maintaining minimum profitability margins, reducing lost rate, and securing monthly invoicing targets while delivering high-quality execution and client satisfaction.
Duties & Responsibilities
- Opportunity Phase:
- Receive and refine client briefs.
- Conduct internal kick-off meetings and align on scope and pricing.
- Prepare and validate proposals ensuring commercial viability.
- Present proposals where required.
- Follow up consistently until opportunity closure.
- Project Execution Phase:
- Conduct project kick-off meetings with internal and external stakeholders.
- Develop execution and operational plans.
- Monitor cost versus budget to protect margin.
- Manage scope changes and secure formal approvals.
- Ensure structured client communication and reporting.
- Oversee project launch, installation, and dismantling where applicable.
- Post-Project Completion:
- Ensure final invoice issuance immediately upon completion.
- Submit closing and profitability report.
- Document lessons learned and performance insights.
- Key Performance Indicators:
- Revenue & Profitability Ownership
- Achieve set Annual Gross Income (AGI) from assigned portfolio.
- Maintain targeted profitability margin across all managed projects.
- Ensure accurate pricing strategies prior to proposal submission.
- Identify and pursue upselling and cross-selling opportunities.
- Monitor project budgets to safeguard margins.
- Opportunity Management & Lost Rate Control:
- Maintain Lost Rate below the set threshold on followed opportunities.
- Actively track and follow up on all pending proposals.
- Reduce opportunity cycle time (brief to PO).
- Strengthen negotiation strategies to improve conversion rate.
- Project Performance & Reporting:
- Lead project planning and execution aligned with approved scope, budget, and timelines.
- Submit periodic Project Activities Performance Reports.
- Ensure system updates and documentation accuracy.
- Proactively manage risks impacting profitability or delivery.
- Billing & Revenue Realization:
- Generate minimum monthly invoices of 2.5M – 3M.
- Ensure timely contract and PO collection prior to execution.
- Coordinate with Finance for accurate and prompt invoicing.
- Support collection follow-ups to maintain healthy cash flow.
- Maintain reliable monthly revenue forecasting.
Qualifications & Skills
Education
- Bachelor’s Degree in Marketing, Business Administration, Mass Communication, or related field.
Experience
- 1–3 years of experience in advertising agency account management or similar commercial role with demonstrated revenue responsibility.
Skills & Abilities
- Fluent English both spoken and written.
- Proficient computer skills; Microsoft Office tools (Word, PowerPoint, and Excel) and ERP working knowledge.
- Strong commercial and financial acumen
- Negotiation and closing capability
- Project management and planning skills
- Analytical and reporting proficiency
- Excellent communication and stakeholder management
- Ownership, accountability, structured workflow adherence, attention to detail, proactive communication, and collaborative teamwork in a dynamic agency environment.