Welcome to Red Square Handbook
Your quick, interactive guide to our values, policies, and how we work together.
If you’re reading this, this means you made the cut and have joined our team so for sure you have something special to add here!
Personally, I am always excited to see our team grow and looking forward to having you on board and the value you are bringing to the team.
My Promise to You is to…
- Create a workplace where you feel valued, respected, and supported.
- Provide you with the resources and opportunities you need to succeed.
- Be transparent and honest with you about the company’s performance and plans for the future.
- Listen to your feedback and make changes where necessary.
I believe that together, we can build an agency that is not only successful but also a great place to work.
Once again, welcome on board.
You’re in good company.
Our Company Values
Organization Chart
Sherif Ashraf
Mr. Hisham Moussa
Alaa Talaat
Ahmed Hamed
Alia Samy
Sandra Ebeid
Ahmed Dewidar
Ahmed Ashraf
People and Management Charter
The principles that shape our culture and delivery.
Responsibility
We own clients’ needs and create value in every project.
Exciting
We enjoy a one-team culture of fun and knowledge sharing.
Dynamic
We’re positively challenged by diverse clients and projects.
Structure
We follow organized workflows with standard processes & SLAs.
Quality
Attention to detail and excellence in every phase.
Unique
We aim for positive impact and memorable experiences.
Accountability
We take initiative and go the extra mile with minimal supervision.
Resourceful
We find efficient ways to do our jobs and fulfill projects.
Experience
We learn continuously and take pride in team growth.
Working Conditions
Hours, attendance, remote work, and payroll.
🕒 Working Hours
- Working days: Sunday–Thursday, 10:00–18:00.
- Monthly total: 160 effective hours.
- Fri & Sat are off unless there’s business need.
- 🕓 Fridays: If you work > 4h (manager-approved) → +1 day added to leave balance.
🏢 Office & Remote
- Presence on official/public holidays requires manager approval.
- WFH requests via Odoo, approved by manager, submitted ≥ 24h in advance.
Time Off
Time off at Red Square includes: Annual Leave, Sick Leave, Compassionate Leave, Maternity Leave, WFH, Hajj Leave, Unpaid Leave, and Compensatory Days.
🌿 Leaves & Time Off Types
📅 Annual Leave
- < 2 years’ experience: 15 days/year.
- ≥ 2 years’ experience: 21 days/year.
- 10+ years of service or age 50+: 30 days/year.
- Requests ≥ 48 hours in advance. For ≥ 1 week, submit ≥ 2 weeks early.
🤒 Sick Leave
- Sick leave 1–2 days (with approval) is deducted from annual leave.
- > 2 days requires a medical report.
🕊️ Compassionate Leave
- 3 consecutive working days (immediate family).
🤰 Maternity Leave
- 120 calendar days fully paid (for employees with ≥ 1 year of service).
- After returning: 1 hour/day nursing break for 2 years.
🏡 Work From Home (WFH)
- WFH requests are submitted through Odoo at least 24 hours in advance.
- Requests must be approved by the direct manager.
🕋 Hajj Leave
- 15 calendar days (eligible after 5 years of service).
🚫 Unpaid Leave
- Used when an employee has exceeded their annual leave balance.
- Also applicable for part-time employees as per agreement.
- Requires prior approval from the direct manager and People & Culture.
⭐ Compensatory Days
- Applied for official holidays where the employee works more than 4 hours.
- Requires manager approval.
- For each eligible day, one (1) day is added to the leave balance.
Compensation & Benefits
💰 Compensation & Payroll
- Compensation package: basic salary, social insurance, quarterly performance bonus.
- Payroll processed last 5 working days; salaries on the 1st via CIB.
- Annual increases in Q1 (retro to Jan) based on appraisals.
- Bonus distribution only if company achieves ≥ 85% of sales target.
- Salary is confidential — only discuss with HR or your direct manager.
🧾 Allowances & Expenses
- All transportation expense requests must be submitted by Wednesday each week.
- Approved expenses will be processed and transferred the following Tuesday.
- The Wednesday deadline allows five (5) days for processing before the fixed payment date.
- Employees must attach all required receipts, evidence, and supporting documents to avoid delays or rejection.
- Incomplete submissions may be delayed or returned for correction.
- Compliance with this policy is mandatory for all employees requesting transportation reimbursements.
- Accommodation handled for out-of-Cairo projects.
- Medical insurance: voluntary enrollment post-probation (provider: Sarwa).
Code of Conduct
Shared Open Workspace
- Clean & tidy desk policy; smoking is prohibited indoors.
- Keep noise low to support focus and collaboration.
Use of Company Assets & Resources
- Use equipment, supplies, and digital tools responsibly for business purposes.
- Customer information is strictly confidential across all records, devices, and channels.
- Any disclosure of confidential data (intentional or accidental) is gross misconduct and may lead to dismissal and legal action.
Brand, Social & Public Image
- Maintain a professional LinkedIn profile.
- Promote projects via official Red Square channels, or re-share official posts (avoid posting to take individual credit).
- Defamation or behavior harming the company’s reputation is serious misconduct.
Conflict of Interest (Examples)
- Favoring a vendor due to personal ties when stronger alternatives exist.
- Influencing hiring to favor friends/family over more qualified candidates.
Dress Code
Do’s
- Clean, ironed clothes; appropriate fit; polished shoes; neat hair.
- Use light deodorant/perfume.
- Ladies: simple, light makeup; avoid noisy accessories.
- Gentlemen: trimmed nails; shaved/trimmed beard.
Don’ts
- Shorts, slippers, revealing or transparent clothing.
- Chipped/peeled nail polish.
- Jeans (not ripped) are fine in the office; avoid in client meetings unless rapport is established.
Hiring & Resignation
Our Hiring Practice
- Equal opportunity employer; no discrimination based on gender, race, religion, or beliefs.
- Family members can be hired if disclosed and there’s no conflict of interest risk.
- Referrals encouraged — ideally after your first 6 months for better judgment of fit.
- Re-hiring ex-employees isn’t promoted but can be considered in special cases.
Saying Goodbye
- Resignation notice period: minimum 2 months (depending on position).
- Leaving without serving the notice allows the company to retain salary for the said month(s).
Annex: Forms & Templates
All requests are submitted through Odoo.
🎬 Leave Request
Annual, sick, etc. — Educational video
Expenses
Transportation & business costs.
Courier Request
Logistics & shipments.
IT Request
Access, devices, or issues.
Personal Data Update
Keep your records accurate.
Resignation
Start off-boarding and handover.
Welcome to Red Square Handbook
Your quick, interactive guide to our values, policies, and how we work together.
If you’re reading this, this means you made the cut and have joined our team so for sure you have something special to add here!
Personally, I am always excited to see our team grow and looking forward to having you on board and the value you are bringing to the team.
My Promise to You is to…
- Create a workplace where you feel valued, respected, and supported.
- Provide you with the resources and opportunities you need to succeed.
- Be transparent and honest with you about the company’s performance and plans for the future.
- Listen to your feedback and make changes where necessary.
I believe that together, we can build an agency that is not only successful but also a great place to work.
Once again, welcome on board.
You’re in good company.
Our Company Values
Organization Chart
Sherif Ashraf
Mr. Hisham Moussa
Alaa Talaat
Ahmed Hamed
Alia Samy
Sandra Ebeid
Ahmed Dewidar
Ahmed Ashraf
People and Management Charter
The principles that shape our culture and delivery.
Responsibility
We own clients’ needs and create value in every project.
Exciting
We enjoy a one-team culture of fun and knowledge sharing.
Dynamic
We’re positively challenged by diverse clients and projects.
Structure
We follow organized workflows with standard processes & SLAs.
Quality
Attention to detail and excellence in every phase.
Unique
We aim for positive impact and memorable experiences.
Accountability
We take initiative and go the extra mile with minimal supervision.
Resourceful
We find efficient ways to do our jobs and fulfill projects.
Experience
We learn continuously and take pride in team growth.
Working Conditions
Hours, attendance, remote work, and payroll.
🕒 Working Hours
- Working days: Sunday–Thursday, 10:00–18:00.
- Monthly total: 160 effective hours.
- Fri & Sat are off unless there’s business need.
- 🕓 Fridays: If you work > 4h (manager-approved) → +1 day added to leave balance.
🏢 Office & Remote
- Presence on official/public holidays requires manager approval.
- WFH requests via Odoo, approved by manager, submitted ≥ 24h in advance.
Time Off
Time off at Red Square includes: Annual Leave, Sick Leave, Compassionate Leave, Maternity Leave, WFH, Hajj Leave, Unpaid Leave, and Compensatory Days.
🌿 Leaves & Time Off Types
📅 Annual Leave
- < 2 years’ experience: 15 days/year.
- ≥ 2 years’ experience: 21 days/year.
- 10+ years of service or age 50+: 30 days/year.
- Requests ≥ 48 hours in advance. For ≥ 1 week, submit ≥ 2 weeks early.
🤒 Sick Leave
- Sick leave 1–2 days (with approval) is deducted from annual leave.
- > 2 days requires a medical report.
🕊️ Compassionate Leave
- 3 consecutive working days (immediate family).
🤰 Maternity Leave
- 120 calendar days fully paid (for employees with ≥ 1 year of service).
- After returning: 1 hour/day nursing break for 2 years.
🏡 Work From Home (WFH)
- WFH requests are submitted through Odoo at least 24 hours in advance.
- Requests must be approved by the direct manager.
🕋 Hajj Leave
- 15 calendar days (eligible after 5 years of service).
🚫 Unpaid Leave
- Used when an employee has exceeded their annual leave balance.
- Also applicable for part-time employees as per agreement.
- Requires prior approval from the direct manager and People & Culture.
⭐ Compensatory Days
- Applied for official holidays where the employee works more than 4 hours.
- Requires manager approval.
- For each eligible day, one (1) day is added to the leave balance.
Compensation & Benefits
💰 Compensation & Payroll
- Compensation package: basic salary, social insurance, quarterly performance bonus.
- Payroll processed last 5 working days; salaries on the 1st via CIB.
- Annual increases in Q1 (retro to Jan) based on appraisals.
- Bonus distribution only if company achieves ≥ 85% of sales target.
- Salary is confidential — only discuss with HR or your direct manager.
🧾 Allowances & Expenses
- All transportation expense requests must be submitted by Wednesday each week.
- Approved expenses will be processed and transferred the following Tuesday.
- The Wednesday deadline allows five (5) days for processing before the fixed payment date.
- Employees must attach all required receipts, evidence, and supporting documents to avoid delays or rejection.
- Incomplete submissions may be delayed or returned for correction.
- Compliance with this policy is mandatory for all employees requesting transportation reimbursements.
- Accommodation handled for out-of-Cairo projects.
- Medical insurance: voluntary enrollment post-probation (provider: Sarwa).
Code of Conduct
Shared Open Workspace
- Clean & tidy desk policy; smoking is prohibited indoors.
- Keep noise low to support focus and collaboration.
Use of Company Assets & Resources
- Use equipment, supplies, and digital tools responsibly for business purposes.
- Customer information is strictly confidential across all records, devices, and channels.
- Any disclosure of confidential data (intentional or accidental) is gross misconduct and may lead to dismissal and legal action.
Brand, Social & Public Image
- Maintain a professional LinkedIn profile.
- Promote projects via official Red Square channels, or re-share official posts (avoid posting to take individual credit).
- Defamation or behavior harming the company’s reputation is serious misconduct.
Conflict of Interest (Examples)
- Favoring a vendor due to personal ties when stronger alternatives exist.
- Influencing hiring to favor friends/family over more qualified candidates.
Dress Code
Do’s
- Clean, ironed clothes; appropriate fit; polished shoes; neat hair.
- Use light deodorant/perfume.
- Ladies: simple, light makeup; avoid noisy accessories.
- Gentlemen: trimmed nails; shaved/trimmed beard.
Don’ts
- Shorts, slippers, revealing or transparent clothing.
- Chipped/peeled nail polish.
- Jeans (not ripped) are fine in the office; avoid in client meetings unless rapport is established.
Hiring & Resignation
Our Hiring Practice
- Equal opportunity employer; no discrimination based on gender, race, religion, or beliefs.
- Family members can be hired if disclosed and there’s no conflict of interest risk.
- Referrals encouraged — ideally after your first 6 months for better judgment of fit.
- Re-hiring ex-employees isn’t promoted but can be considered in special cases.
Saying Goodbye
- Resignation notice period: minimum 2 months (depending on position).
- Leaving without serving the notice allows the company to retain salary for the said month(s).
Annex: Forms & Templates
All requests are submitted through Odoo.
🎬 Leave Request
Annual, sick, etc. — Educational video
Expenses
Transportation & business costs.
Courier Request
Logistics & shipments.
IT Request
Access, devices, or issues.
Personal Data Update
Keep your records accurate.
Resignation
Start off-boarding and handover.